Frequently Asked Questions

About Go Low Shot

What can I expect to feel on Go Low?

Most people will notice a very smooth conversion to a calmer, more confident state of mind within 15-20 minutes*. Others don’t notice much until they play golf without Go Low and realize how much more distracted they are without it.  The absence of nerves, tension, and overthinking are hard to notice, so sometimes people don’t realize how effortless things feel until they are in the same situation without Go Low*.

What does Go Low taste like?

The flavor of Go Low is Fruit Punch

Is Go Low 0 calories?

There are 5 calories in GoLow (same as a low calorie stick of mint gum). Believe me, we tried to make Go Low 0 calories, but we would have had to sacrifice efficacy in the name of a 0 calorie product which was out of the question. So even though we couldn’t get it down to 0 calories, it’s the best 5 calories you’ll consume all day.

Is Go Low gluten free?

Yes

Does Go Low contain CBD?

There is no CBD in Go Low.

Will Go Low affect my sleep if I take it too late?

There is 50mg of caffeine in each bottle of Go Low so it may affect your sleep if you take it too close to bed time. But depending on what activity you’re doing in the evening, the relaxed confidence and increased performance capabilities may be worth it.

Is there an age restriction for using Go Low?

We recommend that people 18 and over use Go Low, but there are no harmful chemicals in Go Low that would negatively effect a younger person.

How often can I take Go Low?

Go Low is safe to take on a daily basis. Anytime you want to feel more calm and confident.

When should I take Go Low?

Although some report feeling the effects instantly, we recommend taking it about 20 minutes before you tee off to make sure it has had time to get into your system.

Is Go Low approved for competition?

There are no ingredients in Go Low that would trigger a positive drug test. Go Low is produced in a cGMP compliant facility and then re-tested by a third-party company to ensure quality.

Can I use Go Low for other activities besides golf?

Go Low will help in many aspects of life. Much of our feedback from users is about times they use it off the golf course because it helps them feel less nervous throughout the day and more confident and calm. Go Low will work for any situation where you’d like to be more confident, clear-headed, and relaxed*. From competing for a major championship, to giving a presentation in front of an arena full of people, to going on a first date.

Will Go Low make me tired?

Go Low will not make you tired. Athletes perform best when they feel calm, cool, and collected with increased focus on a task while ignoring unnecessary distractions. Go Low is designed to help you do exactly that.*

How many Go Low shots can I take in a day?

There are 50mg of caffeine per bottle of Go Low (roughly 1/2 cup of coffee). Our recommendation is to monitor the caffeine intake so that it doesn’t affect your sleep, but if you want to take more than one per round, its totally fine.

Will I experience a crash with Go Low?

There is no sugar in Go Low and only 5 calories. You will not experience an energy crash.

What is the serving size?

1 bottle (74 ml, 2.5 fl oz)

Can I mix Go Low with alcohol?

Yes. In fact we’ve made recipes for cocktails we find especially delicious.

Shipping Information

How much is shipping? How long does it take?

Our standard shipping rate is $6.99, however, if you purchase a 24-pack through our subscription program, the shipping fee is waived.

Shipping can take an average between 3-7 days depending on delivery destination.

Go Low will not be held responsible for lost or delayed packages. If your order is lost or delayed, please contact your shipping carrier.

 

Has my order shipped?

You will receive an email once your order has been processed and shipped, usually the same business day if the order was placed before the shipping cutoff time.

You can also check your order status here.

Do you ship on Saturday or Sunday?

Orders placed over the weekend will be shipped on Monday (assuming Monday is not a holiday, otherwise it will be shipped the next business day).

When are the cut-off times for shipping?

If the order is placed before 12:00 pm MST Monday to Friday it should be shipped that same day. Orders placed after that time, will be shipped the following business day.

Do you ship internationally?

At this time, we do not ship internationally. However, if this is for a large order, please reach out to use at support@golowshot.com to discuss.

Do you Ship to Alaska, Hawaii?

Yes.

Payment Information

What payment methods do you accept?

We accept the following methods of payment:  Mastercard, Visa, Discover, and American Express. For large wholesale orders, we accept checks as well – please email us for more information at support@golowshot.com.

Can I pay with multiple forms of payment?

We do not have the functionality on our website at this time to take multiple forms of payment. However, you can email us at support@golowshot.com and we may be able to work something out.

How can I order offline?

Feel free to give us a call at 800-311-3215.

Policies

What is your cancelation policy?

Once your order is placed, there is a very limited window of time, approximately 15 minutes from the time the order was placed, in which you are able to cancel it or make specific changes. Please reach out to us at 800-311-3215 to cancel an order that has not been shipped yet. If you can’t get through to anyone, please leave a text or voicemail.

What is your privacy policy?

Please refer to our Privacy Policy Page.

What is your return policy?

Go Low offers a 60-Day Money Back Warranty on Products purchased through our Website. This warranty comes into effect on the day your product is purchased and expires (60) days after. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will be responsible for any shipping charges incurred in returning any Product. Please contact our Customer Service at support@golowshot.com for further assistance with your return.

 

Go Low reserves the right to revise, modify or change this Return Policy at any time upon reasonable notice, and may, decide not to make a refund to any person it believes is abusing this Return Policy. Any revision, modification or change to the Return Policy will be binding and effective immediately after posting on Go Low’s website (golowshot.com). You (the customer) agree to periodically review our website, particularly the Return Policy to see if any revisions to the Policy have been made. For returns, please contact us at  support@golowshot.com.

General Questions

How can I contact Go Low?

You can contact us at support@golowshot.com or call us at 800-311-3215.

 

What are your business hours?

You may place your order online 24 hours a day, 7 days a week. Our regular business hours are Monday through Friday from 9am to 5pm, however, feel free to call or email anytime and we will do our best to get back to you as soon as we can. 

How can I become a distributor/affiliate?

If you own a golf shop and are looking to sell our products, becoming a wholesale distributor may be a great option for you.

We also have an affiliate program that is great for those looking to make some money on recommending great products. Through our affiliate program, you link to our website with your specific tracking code and anyone who purchases from that link* will earn you a commission.

If you’d like to apply, please visit our Distributor/Affiliate page.

How can I submit feedback about your company?

We value each of our customers and their opinions. If you would like to submit feedback or suggestions about your experience with Go Low, please email support@golowshot.com.